Not resolved
1 comment

For several years I bought from Bidz,I will say I was about 85% satisfied about quality, but the las two orders I made, one for $312.00 and other for 198.00 never got them.I really feel bad because I trusted them.I do not know if they went out of business and will retur some day.

The people I had to talk at customer service where very nice, they always helped me to solve any problem I had.At last I do not understand what happened to them because it seems to be a nice business, God help them.

Reason of review: Problem with delivery.

Monetary Loss: $510.

Preferred solution: Full refund.

Had an Experience with Bidz?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Bidz_CS
Los Angeles, California, United States #954102

Dear Customer,

Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies for what happened with your orders.Our company briefly closed for a business reconstruction and we are happy to announce that we are back and ready be your #1 jewelry retailer again.

Please provide your item and order numbers at improvements@bidz.com.

We would really like to address this matter because customer satisfaction is our first priority.You can also contact us at 1-866-545-9871 M-F 8am-5pm PST.

You May Also Like