Gloria D Ujk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order cancellation

Nothing happened no person no bot no nothing CANCEL MY *** SUBSCRIPTION FUCKDO NOT BUY FROM HERE
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Cons:
  • Just dont

Preferred solution: Cancel subscription

User's recommendation: FOR THE LIVE OF GOD DO NOT I REPEAT DO NOT BUY OR DOWNLOAD BIDZ *** STUPID AND SUCKS

Malikah P Njv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About removing my card information

About removing my card information it is taking money off my card and wont let me take my money off the account
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Loss:
$13

Preferred solution: Full refund

Angela C Suw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Max bid too high

Accidentally put max bid at $500 when I meant $5.00
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Preferred solution: Let the company propose a solution

Anonymous
map-marker New York, New York

Questions about my purchases

Bidz - Questions about my purchases
Bidz - Questions about my purchases - Image 2
Bidz - Questions about my purchases - Image 3
I bought an expqnsive Dis ok g to g 8000 dames And the middle of the ring 18k gold and diamond went out because dog a defect of fabrication of the ring o tried to contact modnique and bods no Answer .. the node number does lot work anymore .. I contacted Zydo the feinter they told me that the repair cost is about 2700 dollar and that I should co tact vida who is their client and responsible Si le of the ring I Bought for A Very expansive price with a defect of fabrication please help me !! I Y’a e sent you pics the nai Who was Handling the petals and the Hearst of the Ro g broke too heavy for the nail!!
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Loss:
$2700
Cons:
  • Customer service
  • Everythig
  • Not integrity
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

ANDREW H Uer

AVOID

Purchased and paid for watch plus shipping 1 YEAR AGO still not received and no reply when contacted.
View full review
Loss:
$60
Cons:
  • Bad customer service
  • Never delivered
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Kenrick D

Have not received any orders that has been paid since March

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I placed 3 seperate orders and have not received any of them over 3 months. I have not received a updated call or status. This has been the worst service ever. order 51807****, 51806****, 51803**** Sent multiple emails and there has not been any response since the end of March just saying to wait. 5 day shipping is 5 day shipping, not any longer. Once again this damn service is horrible. I don't advised anyone to order from Bidz. Unprofessional.
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Loss:
$350
Pros:
  • Service was great when i was a customers 10years ago
Cons:
  • Lairs
  • Not integrity
  • Everything seems like false advertisement
Reason of review:
Poor customer service

Preferred solution: Price deduction and deliver product ordered.

Anonymous
map-marker Abbotsford, British Columbia

We have won bids but they never shipped

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We have won 3 bids in May 2019 . They never shipped and no possibility to reach them
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Linda K Lqz

Incorrect information from customer service

Bidz - Incorrect information from customer service
Bidz - Incorrect information from customer service - Image 2

Hello,

On 09/27/2018 I won earrings on auction and never received them.

My order was cancelled and I received a credit.

I was told by customer service about company problems and blocked bank account for refunding money.

On 01/23/2019 I purchased the same item at higher price. The price was fixed. Order number 51794****

I was told that all problems were sorted out and shipping time much faster.

My earrings ad was showing shipping time 3-5days.

I still wait for my earrings and customer service is ignoring my e-mails.

Can any one help? I am upset almost 6 months now! I still can't get my earrings.

Please help

Thanks

Linda

View full review
Loss:
$280
Reason of review:
Poor customer service
1 comment
Kenrick D

wow, i heard the exact same BS and have not received my order as well. I heard there was a upgrade and a credit will be applied to your account because all the transactions was cancelled, but they can't give a refund. BS

carrie m Ooi

Do I smell class action lawsuit on Bidz?

Updated by user Feb 21, 2019

Lame *** Bidz, now EBidz has not contacted me one bit. Steer clear of them 100%!

Original review Jan 22, 2019
Dear Carrie, Thank you for contacting us! We would like to express our sincere apologies for being unable to fulfill your order and send items you have purchased from us. Regretfully, BIDZ.COM has become a victim of fraud. Someone, one or several individuals, have attempted large amounts of charges using stolen credit cards. Total attempted fraud was in excess of $480,000. As a consequence our credit card processor have frozen our account and, although it was later determined that we are not at all at fault for this «fraud» attack, absolutely all funds collected have been retained by our credit card processor. Also, due to their internal «risk factors», they decided to terminate their relationship with us and freeze all our moneys. What hurts most is that all these catastrophic events took place because of none of our faults. We are the victim, but system is punishing us worst of all notwithstanding. It is unfair but we cannot seem to find someone at the credit card processor that would listen and understand. Bureaucracy at it’s worse. We are truly sorry as we aren't able to issue the refund back to your card because, as mentioned above, our payment processor decided to terminate our account without warning and we no longer have access that is necessary to process any refunds. Therefore, we ask that you please contact your Credit Card Company or Bank and request a refund/dispute for your original payment. We will support you and provide any documentation you may need to receive your refund swiftly. We completely understand how frustrating this situation is for you and are here to fully support you! Throughout the long history of our company we have never encountered such a predicament. We always pride ourselves at delivering purchased merchandise in record time and, frankly, were not ready for such set-back. We have let you, our loyal and valued customer, down and would like to offer our deep and sincere apologies. We are truly sorry you had to endure such inconvenience. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.
Tracy.
Bidz Customer Service Team.
Talk about a company run by lame *** who pass the buck! I received this email after trying to get orders from way back last year! No warning any credit info, personal info or whatever was hacked..but you can guarantee it ...just pity party bs from Bidz about oh my we lost 480 thousand dollars so we are the real victims here! What? NO! Where's the info that was supposed to be sent to the customers of all of this? Just change the site to eBidz and keep ripping off people! I'm taking it to the police ( fraud division) so you can suck on this Bidz! I doubt you even got hacked! And how is this the customers' fault where we are the ones losing out? SOOOOOOOOOO damn mad right now!
View full review
Loss:
$1103
Cons:
  • Not receiving my items and no response from the company now
  • Stole my money
Reason of review:
RIPPED OFF!

Preferred solution: Full refund

Patricia M Dcc

No Refund For $960.00 After 6 Months

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On October 6, 2018 I started my Christmas shopping early by using Bidz.com. I have done this in the past with no problems.

I ordered approximately $1200.00 worth of Jewelry from Bidz.com. It took more than four months for me to receive a ring, the first item I ordered. When it arrived it had a very noticeable flaw in the stone, so I returned my. As my purchases tricked in, it was obvious that the quality of their Jewelry had changed and things were cheap looking.

I ended up returning $936.80 worth of Jewelry. I received notice that one pair of earrings was not available, but they would not be refunding my money for the earring. Their Vendor had no way to reimburse me. I have written, emailed and called at least fifty times, to no avail.

I decided to contact the Better Business Bureau of Los Angeles, to file a complaint. Approximately two months after that I received a letter from the BBB of Los Angeles, saying they have tried but Bidz.com will not communicate with them. They told me that there are ninety more Customers that shopped at Bidz.com, that had also complained to them. They sent me the name of two different offices to try for help.

The worst part is that Bidz.com is still online selling to other unsuspecting people.

They need to be stopped. How can this not be seen as a criminal action. They stole $936.80 from me more than five months ago and I doubt I will ever see any of it.

Bids.com’s Business Portfolio says they are worth more than fifteen million dollars. That represents a lot of cheated people.

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Rose R Inj

CALL YOUR STATE ATTORNEY GENERAL IMMEDIATELY

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I had written a lengthy review about 2 weeks ago indicating my disgust and saying Bidz is a fraudulent company. This morning I finally received an email from Tracy Montreau (check spelling) apologizing for the delay of a refund for a lost shipment. She didnt reference the almost $650 I'm still waiting for with 5 cancelled orders. Anyway she advised that Bidz's credit card processing company cancelled their contract and therefore they are unable to process refunds. Told me to contact my bank which I did a month ago for the cancelled orders and they would provide any documentation needed. However on this order I used an $88 store credit from Bidz. My main concern is how are you taking orders being paid with Visa, MC etc if Bidz has no contract with a credit card clearing service. I wrote back and asked how are they doing business and that its FRAUD. I think everyone should contact all government agencies possible to halt all of Bidz fraudulent business practices. Their website still advertises they take credit cards. I've already printed out complaint forms and think a class action lawsuit is necessary and any criminal charges should be pursued. Any help would be appreciated. I will try to post the email conversation.
View full review
Reason of review:
Return, Exchange or Cancellation Policy
2 comments
Guest

I agree they should be used and no longer allowed online for their fraud.

carrie m Ooi

I got the same email

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Anonymous

Crooks

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Never delivered product and kept money
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Reason of review:
Order processing issue
Apolonio Aqv

Order cancellation

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Yes and some guy name Joseph said they will refund my 56.96 bank into my card ending in 1905 and he never did and i have not heard from Mytrafficbiz they are bad bussiness you ask me.
View full review
Reason of review:
Problems with payment

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angela l Zyw

I have no earrings in a box, not with a fox, not in a house, not with a mouse, not with a goat, not in a boat, no in a tree, not in the rain.

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I ordered 2 pairs of peridot earrings on 08/17/18 after my birthday. I thought it might be around 3-4 weeks. I waited 2 months before i attempted to make contact. i attempted to call them and all i got was a full voice mailbox. I did this for about 3 days then researched another option which included email. I did contact customer service several times over all time period. Got the run around, suppliers fault etc...still no earrings nor refund. This situation is making me crazy with a constant headache. Buyer beware of bidz.com or ebidz.com. I read somewhere that bidz.com are stating they were hacked, causing them to lose over 400,000 dollars so they are now saying you have to notify your bank or credit card company..and now they have changed to ebidz.com which makes it a whole lot better. NOT. I filed a complaint with BBB today to try to get my money back.. bidz has an F rating.
View full review
Cons:
  • Stole my money
Reason of review:
Problem with delivery

Preferred solution: refund plus earrings or additional 69.99

1 comment
Guest

Dispute the charge(s) with your credit card company. Since the order(s) are still on "Open" status, that is the proof that nothing was shipped.

Anonymous
map-marker Los Angeles, California

CLASS ACTION LAWSUIT

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I too was duped by Bidz. I had gotten a few things a couple of years ago with on problem.

I then made a few orders and was told it was on back order. (over $500. 00) Then later I was told the accounting dept. was changing and was told to go to my credit card and bank to get my refunds.

I told them to do it since they took my money. Anyway I went to BBB and that didn't work either. (Going through BBB was in their little terms BS in the back. So Now if anyone would like to get a Class Action lawsuit and also go to each State Attorney General.

Also I talked to my town Postmaster and He said it could be some mail fraud depending on transactions..... So I did their BBB as required by them and now I get something started. I got on a class action with a firm from Houston once and they tore the bums up. I'd soon let the laws have it instead of Bidz.

Watch for posts. Angry

View full review
Loss:
$580
Cons:
  • Having my money stolen
Reason of review:
Poor customer service

Preferred solution: Full refund

2 comments
Delveen K

Yes i too would like class action - this company can not get away with misconduct to loyal customers.

Anwar Vus
reply icon Replying to comment of Delveen K

Lawsuit

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Jadarrius Krd

Delivery not received

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Order not received since November 2018. Contact has not been happened for weeks. Order is waiting to come in Shrug was the last I heard.
View full review
Loss:
$200
Pros:
  • Quality
Cons:
  • Back up since
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

About

Related Companies

Modnique

Summary

Bidz.com is the largest online jewelry auction. It starts every 5 seconds and the initial price is 1$. The online store holds a vast stock of men's and women's jewelry - engagement rings, necklaces, rings, bracelets, earrings, cuff links, watches, and eyewear. There are also numerous art masterpieces and collectibles in the stock. The jewelry offered by Bidz.com are manufactured of different precious stones and metals: aquamarine jewelry, diamond, ruby, emerald, and opal, pearl, gold, silver and metallic jewelry. The auction is open 24 hours a day, 7 days a week. The company provides delivery service. Bidz sells the goods to resellers, who resell the purchased merchandise on the secondary market.

Bidz reviews and complaints

Bidz is ranked 43 out of 676 in Auctions and Marketplaces category

Area Served

USA

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