Nick S Cxi

Orders!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have bought and paid for 2 separate orders...with several products in each order and have not received or heard a word back on the status of anything totaling almost $350.00 in US dollars. I have sent emails and tried calling only to not hear anything and also their message center is full so can't leave a message!! I was ripped off once before (by bidz) but gave them the benefit of doubt...no more!! I am very pissed off as these were Christmas presents! Nick 51780****$199.4212/17/2018 02:37:31 PMOpen 51749****$142.7711/13/2018 09:38:10 PMOpen
View full review
Loss:
$350
Pros:
  • Prices
Cons:
  • Everythig
  • Never delivered
Reason of review:
many items not received!!

Preferred solution: Deliver product or service ordered

Delveen K
map-marker Los Angeles, California

My Order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jan 09, 2019

I Paid for my item straightaway on the 28/11/19 - as from the 9/1/2019 still waiting after many messages with no reply.they mention on there website about FRAUD ,BUT is it Fraud when you are dealing with a doggy company.That is doing the same thing to thousands of customers.I wont go away because i have done everything right. it is just so unfair what they are getting away with.But i intent to go further.

Original review Jan 08, 2019
I created a order on the 28/11/18 - which in there description stated est time for shipment was 5-7 days.Took money straightaway.I have message on a number of occasion with no response.Order No.51764****
View full review
Loss:
$320
Cons:
  • Not integrity
  • Bad customer service
Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

Anonymous

Bidz have been holding my items and my hard earned money for months. At this point I would like to get my money refunded back to my account.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I won a some watches a couple of months ago and paid for over night shopping, i have not received anything from bidz. I made many attempts, called and emailed bidz no response from them.
View full review
Jalise Fqt
map-marker Burlington, North Carolina

Didn't get answer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I'm so upset I bought lots of jewelry before and always got it
View full review
Maryann M Eoj
map-marker Los Angeles, California

Still have not received my packages or tracking #

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
On December 8 2018 I ordered 2 items. The order # is 51773****. Listing # 26762****, Item # 0151****. also, Listing #26763****, item # 0254****. I have sent several messages and when I call It doesn't even give me the option to leave a voice mail. My name is Maryann Mulligan and my phone number is 412-761-****. It taking much longer than I would ever have expected.
View full review
Cons:
  • That has taken a whole month and i still do not have my products
Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

Carolyn W Etj

Ripped off

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The company has not sent my items- will not respond to recent emails, customer service is non existent Press star button to leave a message but its always full. Call headquarters phone number -does not work- 3 months and still waiting for items- now I just want my money back -
View full review
Loss:
$550
Cons:
  • Not receiving my items and no response from the company now
Reason of review:
Poor customer service

Preferred solution: Full refund

Rose R Inj
map-marker Lindenhurst, New York

DO NOT BUY ANYTHING AT BIDZ. $$$$ AND YOU WILL WAIT FOREVER FOR SHIPPING IF IT IS EVER SHIPPED

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Between Oct and Nov 2018 I won 9 or 10 auctions. Spent about $900. All the wins had a 3 to 7 day shipping time. After 3 weeks I canceled an order. Then waited forever for refund. After nothing else being shipped, I cancelled remaing orders except for 1 which finally shipped but I never received and now theres a claim. However Bidz send an email link and you fill out the report. It will say sent on the screen but its not acknowledged by email or on your account. I've sent several emails to make sure its documented. The other orders are finally marked cancelled but almost $700 has not been refunded. The banks are involved now. Also their auction items can usually be found much cheaper on Ebay and Amazon and you will get your order. It seems there are only 3 names that send email responses....eventually Just stay away and shop elsewhere
View full review
Reason of review:
Order processing issue
1 comment
Delveen K

Yes i am too waiting over 6 weeks for a reply or my item - took money straightaway though.

Ashlye Zug
map-marker Newark, New Jersey

Very bad

Hi,My name is Masha Ostafiychuk. I’m concerned about my order which I made on September 23,2018 and till now I don’t hear anything about it. Please let me know what I supposed to do with that. I called so many times to customer service but I couldn’t contact them and the voicemail is full. Please help me with my order. Thank you.the order number is 51699****/230.80$/
View full review
Reason of review:
Order processing issue
1 comment
Guest

Hi. My name is Angela.

I ordered my earrings August 17, 2018. I am still waiting. Bidz does not have phone or voice mail Have to notify customerservice at bidz.com but since they have started under ebidz.com, you may need to use customerservice at ebidz.com. i filed with BBB today and made a complaint to see if I can get refund.

I am sorry about the problems you are having also. Like I said, I have been waiting since August. I have sent numerous emails without any earrings or refund sent. I learned the hard way about the telephone and voice mailbox , hours and days wasted.

I read somewhere today that bidz is saying they were hacked out of over 400,000 dollars and are asking customers to notify credit card companies to get money back.

After my experience, I say buyer beware of bidz or ebidz. I am a very unsatisfied customer.

Dupree Kep
map-marker Ottawa, Ontario

Tracking number

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
i would like to have a tracking number i mailed manytimes and call many times but no answer order number is 51787**** and my mail is belarajiabdellah@***.com phone +151********
View full review
Jimmey Tjd
map-marker Los Angeles, California

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
It happened on 10/28 I've contacted him five times and I want my money back I never received the product
View full review
Calvin L Skn

Waiting for my won items in Canada. Site is down

I (in Canada) used the site to buy stuffs before and the shipping was quick. I have to cancelled a couple orders in Sept 2018 due to long wait and the items were not shipped. But I need my bank to contact them to get my money back. However, I decided to buy something again in Mid December hoping to get the items before new year. But i have not received all of the items except one 30USD sunglasses. Still waiting for other items. When I tried to get into my account. I just found the site is down (message on my chrome is "www.bidz.com’s server IP address could not be found.") I hope it's not a scam. CL
View full review
Loss:
$1000
Cons:
  • Not integrity
Reason of review:
Site is down

Preferred solution: Full refund

Anonymous
map-marker San Rafael, California

Attempting to reach your Corporate offices

I am attempting reach your corporate offices and the person that reviews potential acquisition opportunities. Can you help me with the main phone number or email address of the Corporate officer in charge of this? Dennis Sholl 415-377-****
View full review
Michelle m Ezs
map-marker Tulsa, Oklahoma

Unanswered emails, no tracking number , no product, out money.

Updated by user Jan 07, 2019

I refuse to give a star for anything. I spent over 200. And never received a tracking # they never answered emails, couldn't get anyone through customer service # voice mail was full and still have not received product or my money back.

Original review Jan 07, 2019
Bided won paid over $200.00 waited over 4 weeks never got a tracking number. They wouldnt anwser emails couldnt get a hold of them through their customer service # voice number was full. They ripped me off. Angry
View full review
Carolyn N Bwc
map-marker Los Angeles, California

Almost good

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This bidding site is my favorite place to shop recently. I got a very nice bracelet from them last month and I love it. But the delivery time was a little disappointing.
View full review
Pros:
  • Prices
  • Discount
Cons:
  • Shipping time
Reason of review:
Good quality
Robin P Wmk
map-marker Los Angeles, California

Exchange

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have a ring and I ordered the wrong size. Can you please send an RMA to my e-mail at rparison65@***.com Sincerely, Robin Parison
View full review
Reason of review:
need to exchange

Preferred solution: would like to exchange