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Ordered two bracelets, they didn't come. Tried to contact the phone number because there is no email for customer support. First time I called, I got routed into an automated survey for which there was no way to opt out. Answered the *** questions, was then routed to...
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1.0
#1100719
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want to know why they cancelled my item an still billing me for ?and why you do not answer you phone call an can not leave any voice mail why do you have customer service if you can not be reached and why do i have to write a long *** story to try to get some needed...
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Bidz_CS
Bidz_CS

Dear Customer,Thank you for your purchase with Bidz.com.We are sorry to hear that your experience with the company was unfavorable and would like to extend our sincere apologi...

2.6
#956107
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I used to order from Bidz often but since they went bankrupt they are not the same company their valuations on the the jewelry is ridiculous I would not pay more than 5% of the values listed. You can no longer get a deal on anything anymore. The shipping charges are...
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Bidz_CS
Bidz_CS

Dear customer,Thank you for your purchase with Bidz.com.We are sorry to hear that your experience with the company was unfavorable and would like to extend our sincere apologi...

1.0
#838189
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Bidz - Brand new items not new

Bidz
#1059400
Brand new item was new open box could smell food had been cook in it they will no give money back credit only
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Cartier Sunglasses Review

Bidz
#1016689
1.8
Details
Bought Cartier sunglasses. Got refund for them ok. They were obvious fakes and you could easily see the flaws.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website

Short Review on July 31, 2016

Bidz
#892017
3.1
Details
In the begining some 9 years ago, they were on the up and up, no minimum reserve and changed their format 5 or 6 times since, But i must say 90% of what purchesed over the years was nice Quality stuf! Heres the thing , the price they state as msrp.is abouth 60% higher then it should be ! So lets say a watchs msrp is$800 the real msrp is around $150 so just keep that in mind when bidding!
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Positive Experience Review

Bidz
#578192
I must have ordered at least 50 items and 90% satisfied. In fact, bought a ring 9 years ago for$60 and it appraised for 1350
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My Husband bought me all my rings from Bidz. but the last one the prongs was loose, and the diamonds turned. I took to jeweler and they told me to contact Bidz. I did they wouldn't fix it. Not only did I loose 2 small stones. And had to pay to fix it. The 1 carat...
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Bidz_CS
Bidz_CS

Dear Customer,We would like to begin by apologizing for any inconvenience this may have caused you. We would also like to take this moment to address your concern. Please prov...

2.1
West Jefferson, North Carolina
Product
I didn't like
  • Cutomer vservice
  • People so unconsiderate
  • Customer service
#833260
Reply to reviews

I dealt a lot with the old owners of Bidz.com. Not so much with the new. First, people pay way to much for what they are buying. I went to my jeweler/coin shop and bought a 24kt. pure gold panda coin pendant with a 14kt. gold bezel. I paid $160.00 and the chain was...
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Anonymous
Anonymous

I am convinced that they have false accounts that bid the prices up to closer to what they want for the items which is "fraud". It makes no sense that you see the same names ...

Bidz_CS
Bidz_CS

Dear Customer,Thank you for taking your time to provide a review about your experience with previous Bidz.com company. We would like to let you know that since Bidz.com has re...

#814953
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I purchased a pair of sapphire earrings for a birthday gift back in September of 2015. I kept checking to see why it was taking so long to receive but noticed once entering the tracking number it stated not deliverable due to damage. I contacted customet service and...
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Anonymous
tab628

Had the same thing happen to me. The tracking number was invalid so no possible way to know anything about a delivery. Yet CS insisted it had been delivered. They were not goi...

Bidz_CS
Bidz_CS

Dear Customer,We would like to begin by apologizing for any inconvenience this may have caused you. We would also like to take this moment to address your concern. Please prov...

#796237
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MY HUSBAN BOUGHT ME A DIAMOND RING LAT YEAR FOR OUR ANNIVERSARY. GAVE $1800.00 FOR IT. HAD ITA FEW MONTHS LOST A DIAMOND OFF THE SIDE.THEY WOULDN'T FIX.TOOK TO JEWELER AND HAD IT FIXED.NOW THE 1 CARAT DIAMOND FELL OUT AND I AM HEART BROKEN!!!!! I WANT THE TO FIX OR...
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Bidz_CS
Bidz_CS

Dear Customer,We would like to begin by apologizing for any inconvenience this may have caused you. We would also like to take this moment to address your concern. Our company...

2.0
I liked
  • In love with website
I didn't like
  • Warranty
  • Customer service
#689500
Reply to reviews
Think about the interest they make if you add up all customers interest. Interest you don't get. Why? Because it is part of the scam. Preying on people at home who can't afford repudiatiable jewelry. Sorry if this hurts but, listen for your own benefit? You are never...
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Bidz_CS
Bidz_CS

Dear Customer,We would like to begin by apologizing that you are unsatisfied with our services. We want to clear this up by explaining why sometimes it takes such time to rece...

#669200
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Purchased a piece of jewelry from Bidz. Upon arrival we find one of the stones had fallen out in the bag that it was delivered with. We took it to our jeweler only to find that several stones had been loose and that it was worn before we received it. Under the loop you...
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Bidz_CS
Bidz_CS

Dear Customer,We apologize for the inconvenience and would like to take this opportunity to explain. All our products have to pass quality inspection before being shipped. Aft...

1.0
I didn't like
  • Integrity
  • Customer service
#663736
Reply to reviews
I get this. But, my thoughts are that I have paid them several hundred dollars, and why not keep a customer with real cash. The dinky items I refused were for my husband and he said, do not buy, junk. Sorry. So delete me from site? Doesn't look like customers are...
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Bidz_CS
Bidz_CS

Dear Customer,we apologize for the inconvenience and would like to take this opportunity to explain.Here at Bidz.com, we believe in an equal opportunity for everyone to get gr...

Anonymous
Anonymous

I also got a nasty gram because I didn't purchase a item that I had won. I had emergency that day and forgot about the auction, and between us, couldn't give a ***.So, they sa...

#653901
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