Bidz Complaints and reviews

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  • 94 complaints
  • $14,554 claimed losses
  • $155 average
  • 8598 since Jul 22, 2007

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Bidz
Main address: 3562 Eastham Drive 90232 Culver City CA
1-888-247-BIDZ, International Customers: 1-31, 1-310-280-7375, customerservice@bidz.com
Bidz reviews, Bidz complaints, read Bidz reviews, find Bidz reviews, Bidz scam reports
  • 94 complaints
  • $14,554 claimed losses
  • $155 average
Had an experience with Bidz?
Submit review ›
94 reviews found
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  • Apr 15
  • Melbourne, Victoria
  • Ring
  • 3

I brought a ring and received white gold after being sent pictures of yellow gold, I returned the ring for a refund and from there i have received. They have not received my ring (I have shipping proof) Then they have sent an email saying i would receive my refund by means of payment... Now they have suspended my account and are not willing to refund me, They have announced i have a paypal... Read more

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  • Feb 06
  • Melbourne, Victoria
  • Gold Plated Jewellery
  • 1
  • 21

Purchased quite a lot of jewellery from Bidz (over 3-4 years) at auction, silver and 14k gold plated jewellery. They were shipped to Melbourne, Australia from USA. The items have been in original packaging for 12-15 months and they have still discoloured (without being used at all!!) to a blue-ish tinge and a couple have become a coppery faded out colour, totally worthless looking ***. Called... Read more

Was this review helpful? 0 0

  • Jan 06
  • Auckland, Auckland
  • Watch List
  • 25

A friend advised me of the website. I went on and added a few rings to my watch list. Never once did I place a bid..... Then I got an email to say I had won an auction!!!!! How can you win an auction that you never placed a bid on? I was mortified and proceeded to check my watchlist to delete everything else (just to ensure the same thing did nit happen again). I have contacted the company to... Read more

Was this review helpful? 0 1

  • Dec 29, 2013
  • Greater Sudbury, Ontario
  • Online Auction
  • 2
  • 53

I always bid on the $1. no reserve auctions thinking I could get a good deal. When I am not sure to be on the site at the end of the auction, I would often put an auto bid for approximately 50 % of the ''buy now price''. Most of these bids I loose by one dollar. I am under the impression the Bidz place bids themself to make sure that the items won't be sold for less than a certain price even if... Read more

Was this review helpful? 1 0

  • Dec 16, 2013
  • Earrings
  • 24

Bought some earrings for my SO for Christmas, the auction said 1-2weeks delivery, after a week and a half i contact them, they say they haven't received the item from the supplier yet, but if I wanted it before Christmas (3+weeks after purchase) I would have to pay upgraded shipping. Won the auction for 250, by the time I get the earrings will cost me 350. Horrible customer services.... just... Read more

Was this review helpful? 0 0

  • Aug 23, 2013
  • Topaz And Silver Ring
  • 1
  • 35

I bought a topaz and silver ring and a pair of topaz and silver earrings. I paid for both items and neither have arrived. That was three weeks ago. I've asked for a refund and my request was ignored. They say they shipped my items and one item is coming back to them undeliverable because they shipped my items to the wrong address even though I gave them the correct one. They insist it is Fed... Read more

Was this review helpful? 0 2

  • Aug 15, 2013
  • Innisfil, Ontario
  • Ring
  • 1
  • 88

Bought a ring from bids claiming it was worth $1300 got it and it was thinner then what it showed on the site so i went and got it appraised by 3 different places. One said they had no clue what stones they were so its worth $50 the others said $150 to $200...I paid $350 for it! total ***! I emailed them and tried to get money back or something but all they said to me was some *** that seemed... Read more

Was this review helpful? 0 0

  • Jul 27, 2013
  • Engagement Ring
  • 3
  • 104

I have bought all types of jewellery from Bidz. Some cheap to items costing me several hundreds of dollars each. I have bought items for myself & family. Several rings the stones have fallen out - a few, lost forever. The rings were only worn between one & a dozen times. One ring was delivered minus a few stones - I reported this to be told to return it at my expense. I asked if they... Read more

Was this review helpful? 1 0

  • Jun 26, 2013
  • Los Angeles, California
  • Ring
  • 2
  • 122
Bidz - cheap quality

I bought a ring in March of this year and didn't use it until May. The ring looked legit but the base was a little on the thin side but I thought nothing of it. Today, I left the ring in my car and the supposed white gold melted, deformed and popped the stone out. Apparently they only warranty for 30 days...if you buy from them have it checked out by a reputable appraiser immediately. I know... Read more

Was this review helpful? 4 0

  • Apr 17, 2013
  • Fort Mcmurray, Alberta
  • Silver Watch
  • 3
  • 143

I bought a buyz price "2200$" watch. Its been 4 days and the item is still being pulled but that's another story. this same watch is retailing for 350$ so my question(other than the bs copy and paste respond bidz.com gives me) is how can they tack on a ridiculous price to an item. It is so blatantly shady it boggles my mind. Why not put retail value instead of some ludicrous figure conjured from... Read more

Was this review helpful? 0 0
 
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