Bidz Complaints and Reviews

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Bidz
Main address: 3562 Eastham Drive 90232 Culver City CA
1-888-247-BIDZ, International Customers: 1-31, 1-310-280-7375, customerservice@bidz.com
  • 128+2 mobile complaints
  • $28.2K claimed losses
  • $217 average
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  • 22 hours ago
  • Auctions and Internet Stores
  • Toronto, Ontario
  • 9

I purchased a few things from Bidz. Small items like money clips, few pairs of Giorgio Armani shades. All purchases came and on time. But my last purchase with them I won the bids at a fairly good price. The 14k vs diamond necklace was beautiful. But the i1-12 diamond studs .5 ctw I was disappointed. Very. One had an inclusion of a black line and the other cloudy, not one spot was clear. It be... Read more

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  • Sep 09
  • Auctions and Internet Stores
  • Positive Experience
  • 53

I have gotten really great deals on bidz. I bought from them almost from their beginning. But bought less and less as time went on becasue the prices kept going up. As Sy Syms used to say, an educated consumer can be the best customer. I would always do research and read the descriptions to make sure I understand - there were a lot of small items that were over priced, but I never bought those. ... Read more

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  • Sep 07
  • Luxury / Jewelry
  • Diamond Rings
  • 60

my complaint about bidz is the seemingly misrepresentation of price and value. I have bought several pieces of diamond rings. the last ones I bought was a set valued ...to them...12000.00. I had it appraised as I always do..and I find everything is really appraised at about one third of what they say it is valued at . the set appraised for just under 3400.00 which is still good considering what... Read more

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  • Sep 03
  • Luxury / Jewelry
  • Street, England
  • Bracelet
  • 88

I paid $600.00 for a Forelli bracelet in May. the other 5 items in the same order came, but the bracelet never has arrived so I am trying to find out where it might have gone. Nobody answered any of my emails so far. Paid for it 4 months ago. have sent 3 emails to customerservice. Today I found out that the sight is up for sale so I sent another email to the claims address. Apparently it is... Read more

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  • Aug 23
  • Luxury / Jewelry
  • Bracelet
  • 242

Hi. I purchased a bracelet for my mothers 90th birthday. It was valued at $600.00 I paid for the valuation certificate. This bracelet was worn ONCE. She tried it on a total of 4 times- but wore for 1 full day only. It then broke. I took to a local jewellers who said it cannot be fixed. I then contacted BIDZ. They said to send it back- which I did. I was told it was fixed and sent to me - they... Read more

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  • Aug 22
  • Auctions and Internet Stores
  • Positive Experience
  • 37

I am not pissed off. I always got what I ordered in good condition. I did however have trouble with US smart post, so where I was living @ the time, I used FedEx, and I had no Problems. I owe them a big Thank You, for all the joy my purchases have given me. If you have not done research, don't blame the auction house. You have 30 days to return your item, which gives you plenty of time to... Read more

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  • Aug 18
  • Auctions and Internet Stores
  • Redondo Beach, California
  • Positive Experience
  • 72

I love jewelry I bought from Bidz. Never had a problems with them. Sometimes post office did problems. Few times I did not receive my packages because it was stolen at my post office, but Bidz return my money with no words. Once I got earring one of pair was broken. I called Bidz Customer service, they told me to send back and they will return money, but I want to keep this earring because I had... Read more

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  • Aug 16
  • Luxury / Jewelry
  • Jewlery
  • 82

I paid $1893 for items that I have not received. They promised a refund on 7/5/14 but over 40 days later I still do not have my refund. The web site stated they were an accredited member of the Better Business but the BBB said they are not. I filed a complaint with the Better Business Bureau and they have not responded to them either, Unless you want to throw your money away I advise you to... Read more

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  • Aug 12
  • Auctions and Internet Stores
  • Undelivered Ring
  • 2
  • 2
  • 178

I used to recommend Bidz to lots of people who admired my jewellery, since the mid-2000s from Australia. Late last year I got a wonderful & expensive (for Bidz) necklace ... on 31 May I paid via PAYPAL for a ring with delayed dispatching of 3 - 4 weeks that also needed Re-sizing. No word - no nothing .... Have sent off 2 emails to Customer Service ... and just tried to get onto website - all... Read more

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  • Aug 09
  • Auctions and Internet Stores
  • Undelivered Jewelry
  • 3
  • 3
  • 157

My layaway was for over $332.37 and was paid in full by June 26 2014. The order included several mall jewelry items such as earrings and two gold rings.I have not received it yet. Every time I checked the status of my order, it was indicated that it was still being "pulled" and that the website was being reconfigured. Now, I can not access the web site and have not received my order. I have been... Read more

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