Bidz Complaints and Reviews

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Bidz
Main address: 3562 Eastham Drive 90232 Culver City CA
1-888-247-BIDZ, International Customers: 1-31, 1-310-280-7375, customerservice@bidz.com
  • 134+2 mobile complaints
  • $28.7K claimed losses
  • $211 average
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  • Nov 14
  • Auctions and Internet Stores
  • Diamond
  • 222

I bought a 1.5 carat diamond stone at Bidz.com years ago and when I got the diamond , it was not as described. The stone was yellow and was supposed to be on the white side. I contacted the seller, she asked me to return the stone which I did, she received it and promised to send me the refund, but no refund after a week so I called her again but couldn't reach her anymore. I asked Bidz.customer... Read more

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  • Nov 09
  • Luxury / Jewelry
  • Des Moines, Iowa
  • Jewelry
  • 1
  • 1
  • 177

I purchased jewelry from Bidz on several occasions over a year. For the most part I was pretty happy with what I reveived. However I did have several quality issues with some high end jewelry items that I had purchased. A ring I had bought for my daughter broke after 6 months, A diamond out of a pendant had fallen out, and several diamonds out of a ring had also fallen out. It was... Read more

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  • Nov 09
  • Luxury / Jewelry
  • Albany, Georgia
  • Positive Experience
  • 55

I love Bidz. Never had a issue. Shipment always came on time or within reason and I've ordered several items over 5+ years. I still have ever thing I purchased and still in great condition. I wish to see them back in business. Items ordered, children jewelry, stainless steel necklaces, rings, bracelets glass jewelry and pendants. All ring stones are are still in place, necklace and bracelets... Read more

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  • Oct 27
  • Auctions and Internet Stores
  • Watch
  • 254

For several years I bought from Bidz,I will say I was about 85% satisfied about quality, but the las two orders I made, one for $312.00 and other for 198.00 never got them. I really feel bad because I trusted them.I do not know if they went out of business and will retur some day. The people I had to talk at customer service where very nice, they always helped me to solve any problem I had. At... Read more

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  • Oct 17
  • Luxury / Jewelry
  • Sacramento, California
  • Positive Experience
  • 1
  • 1
  • 229

You get what you pay for there are inexpensive jewelry and then there is the more expensive jewelry to bid on. I don't know why people are complaining I loved this site I am sadden that they are no longer on the web. I have been buying for years and I loved everything I have bought. They had a chart to go by if you didn't know how to compare the diamond quality or stone. It is the buyer lack of... Read more

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  • Sep 18
  • Luxury / Jewelry
  • Positive Experience
  • 277

NEVER had a problem with Bidz. A little late on delivery but I live half way across the world. I Have been buying from them since day dot. People need to realise the jewellery was cheap for a reason most of the impurities weren't visible to the naked eye. I brought cheap and on sold for a profit when I needed the money for school holidays, its a shame they went under. Never had a problem with... Read more

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  • Sep 16
  • Auctions and Internet Stores
  • Toronto, Ontario
  • Diamond Necklace
  • 216

I purchased a few things from Bidz. Small items like money clips, few pairs of Giorgio Armani shades. All purchases came and on time. But my last purchase with them I won the bids at a fairly good price. The 14k vs diamond necklace was beautiful. But the i1-12 diamond studs .5 ctw I was disappointed. Very. One had an inclusion of a black line and the other cloudy, not one spot was clear. It be... Read more

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  • Sep 09
  • Auctions and Internet Stores
  • Positive Experience
  • 139

I have gotten really great deals on bidz. I bought from them almost from their beginning. But bought less and less as time went on becasue the prices kept going up. As Sy Syms used to say, an educated consumer can be the best customer. I would always do research and read the descriptions to make sure I understand - there were a lot of small items that were over priced, but I never bought those. ... Read more

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  • Sep 07
  • Luxury / Jewelry
  • Diamond Rings
  • 288

my complaint about bidz is the seemingly misrepresentation of price and value. I have bought several pieces of diamond rings. the last ones I bought was a set valued ...to them...12000.00. I had it appraised as I always do..and I find everything is really appraised at about one third of what they say it is valued at . the set appraised for just under 3400.00 which is still good considering what... Read more

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  • Sep 03
  • Luxury / Jewelry
  • Street, England
  • Bracelet
  • 206

I paid $600.00 for a Forelli bracelet in May. the other 5 items in the same order came, but the bracelet never has arrived so I am trying to find out where it might have gone. Nobody answered any of my emails so far. Paid for it 4 months ago. have sent 3 emails to customerservice. Today I found out that the sight is up for sale so I sent another email to the claims address. Apparently it is... Read more

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