Bidz Complaints and Reviews

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Bidz
Main address: 3562 Eastham Drive 90232 Culver City CA
1-888-247-BIDZ, International Customers: 1-31, 1-310-280-7375, customerservice@bidz.com
  • 131+2 mobile complaints
  • $28.7K claimed losses
  • $216 average
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  • Oct 27
  • Auctions and Internet Stores
  • Watch
  • 49

For several years I bought from Bidz,I will say I was about 85% satisfied about quality, but the las two orders I made, one for $312.00 and other for 198.00 never got them. I really feel bad because I trusted them.I do not know if they went out of business and will retur some day. The people I had to talk at customer service where very nice, they always helped me to solve any problem I had. At... Read more

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  • Oct 17
  • Luxury / Jewelry
  • Sacramento, California
  • Positive Experience
  • 158

You get what you pay for there are inexpensive jewelry and then there is the more expensive jewelry to bid on. I don't know why people are complaining I loved this site I am sadden that they are no longer on the web. I have been buying for years and I loved everything I have bought. They had a chart to go by if you didn't know how to compare the diamond quality or stone. It is the buyer lack of... Read more

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  • Sep 18
  • Luxury / Jewelry
  • Positive Experience
  • 234

NEVER had a problem with Bidz. A little late on delivery but I live half way across the world. I Have been buying from them since day dot. People need to realise the jewellery was cheap for a reason most of the impurities weren't visible to the naked eye. I brought cheap and on sold for a profit when I needed the money for school holidays, its a shame they went under. Never had a problem with... Read more

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  • Sep 16
  • Auctions and Internet Stores
  • Toronto, Ontario
  • Diamond Necklace
  • 160

I purchased a few things from Bidz. Small items like money clips, few pairs of Giorgio Armani shades. All purchases came and on time. But my last purchase with them I won the bids at a fairly good price. The 14k vs diamond necklace was beautiful. But the i1-12 diamond studs .5 ctw I was disappointed. Very. One had an inclusion of a black line and the other cloudy, not one spot was clear. It be... Read more

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  • Sep 09
  • Auctions and Internet Stores
  • Positive Experience
  • 120

I have gotten really great deals on bidz. I bought from them almost from their beginning. But bought less and less as time went on becasue the prices kept going up. As Sy Syms used to say, an educated consumer can be the best customer. I would always do research and read the descriptions to make sure I understand - there were a lot of small items that were over priced, but I never bought those. ... Read more

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  • Sep 07
  • Luxury / Jewelry
  • Diamond Rings
  • 230

my complaint about bidz is the seemingly misrepresentation of price and value. I have bought several pieces of diamond rings. the last ones I bought was a set valued ...to them...12000.00. I had it appraised as I always do..and I find everything is really appraised at about one third of what they say it is valued at . the set appraised for just under 3400.00 which is still good considering what... Read more

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  • Sep 03
  • Luxury / Jewelry
  • Street, England
  • Bracelet
  • 182

I paid $600.00 for a Forelli bracelet in May. the other 5 items in the same order came, but the bracelet never has arrived so I am trying to find out where it might have gone. Nobody answered any of my emails so far. Paid for it 4 months ago. have sent 3 emails to customerservice. Today I found out that the sight is up for sale so I sent another email to the claims address. Apparently it is... Read more

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  • Aug 23
  • Luxury / Jewelry
  • Bracelet
  • 327

Hi. I purchased a bracelet for my mothers 90th birthday. It was valued at $600.00 I paid for the valuation certificate. This bracelet was worn ONCE. She tried it on a total of 4 times- but wore for 1 full day only. It then broke. I took to a local jewellers who said it cannot be fixed. I then contacted BIDZ. They said to send it back- which I did. I was told it was fixed and sent to me - they... Read more

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  • Aug 22
  • Auctions and Internet Stores
  • Positive Experience
  • 58

I am not pissed off. I always got what I ordered in good condition. I did however have trouble with US smart post, so where I was living @ the time, I used FedEx, and I had no Problems. I owe them a big Thank You, for all the joy my purchases have given me. If you have not done research, don't blame the auction house. You have 30 days to return your item, which gives you plenty of time to... Read more

Was this review helpful? 5 0

     

  • Aug 18
  • Auctions and Internet Stores
  • Redondo Beach, California
  • Positive Experience
  • 101

I love jewelry I bought from Bidz. Never had a problems with them. Sometimes post office did problems. Few times I did not receive my packages because it was stolen at my post office, but Bidz return my money with no words. Once I got earring one of pair was broken. I called Bidz Customer service, they told me to send back and they will return money, but I want to keep this earring because I had... Read more

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