Bidz Complaints and Reviews

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Main address: 3562 Eastham Drive 90232 Culver City CA
1-888-247-BIDZ, International Customers: 1-31, 1-310-280-7375,
  • 109+2 mobile complaints
  • $17.6K claimed losses
  • $159 average
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  • 1 day ago
  • Auctions and Internet Stores
  • Undelivered Items
  • 5
  • 127

I have purchased many items from Bidz over the years with no problems. This latest piece has taken 2 months so far, I have been in contact with their support and they advised me that they would look into it as they were waiting for the item from their supplier. 10 days later since they last advised that they would look into it I find that their website is down and that they are going into... Read more

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  • Jul 25
  • Auctions and Internet Stores
  • Boston, Massachusetts
  • Positive Experience
  • 92

I have already used several times. I would say that the quality of their service is quite satisfactory. The items I ordered on have always arrived on time. In my opinion this is a great advantage. Also, I have always been happy about the quality of the jewellery I bought. Besides, the staff on is really helpful. Once I ordered a pair of earrings with yellow crystals,... Read more

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  • Jul 23
  • Auctions and Internet Stores
  • Orlando, Florida
  • Positive Experience
  • 23

I have only used once, but it left me with the impression of a trustworthy service provider. Especially, compared to the experiences I had using other online selling websites, I find to be exceptionally good. The item I bought on this website was a watch for my sister. The process of buying and ordering the watch went very smoothly. I didn’t have any problems with that. I... Read more

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  • Jul 22
  • Auctions and Internet Stores
  • Miami, Florida
  • Necklace
  • 53

Couple of months ago I participated in one of auctions. The item I wanted to get was this pretty necklace made of white gold. Gladly, I won it! I must admit that I really enjoyed the process of participating in auction. I found it quite exciting. In general, it was quite easy to understand how the whole system works. It is really important for me as I don’t have very good... Read more

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  • Jul 21
  • Auctions and Internet Stores
  • Los Angeles, California
  • Positive Experience
  • 18

I am surprised by the most of comments I found here. I have been using for couple of years now and I have never encountered any significant problems. As far as I recall, I have ordered some jewellery like rings and earrings at least 8 times from Maybe I am just lucky, but the packages have always reached me as promised, usually in around two weeks. Only on couple occasions the... Read more

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  • Jul 20
  • Auctions and Internet Stores
  • Not Received Order
  • 1
  • 48

I won and paid for a ring over three weeks ago and have not received it .i paid $376.77 for it.i have sent so many emails to them about it but have still had no response from them.I also have a ring on layaway which I have paid $147 as the first payment now I can't get into my layaway account,last time this happened I lost my items and it took a month to get a refund.They are more than happy to... Read more

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  • From mobile
  • Bidz
  • Jul 17
  • by anonymous
  • #511653

I never got the ring I paid for. they said I would get a credit. I have not. I want my money back. betty Bolton 2816151494 Add comment

  • From mobile
  • Bidz
  • Jul 13
  • by anonymous
  • #509819

Right now I am wearing a beautiful Bulova watch from Bidz! So many GORGEOUS pieces of jewelry over the years. So many gifts. Come back Bidz! My sons have Marvel signed Stan Lee's. I have been an EXTREMELY pleased customer for years with every issue addressed and resolved. Never would I have been able to get so many items including Chanel bag...retail! D. Alonso. When are you returning? Add comment

  • Jun 25
  • Auctions and Internet Stores
  • Wilmington, Delaware
  • Undelivered Merchandize
  • 3
  • 32

Ordered some items on Bidz ..They say they sent pkg ..Never received pk..Filed a complaint they said they would look into it ..They gave me a RMA # 121871 Filed for S/O 476362001 and that they would get back too me ..Well they have had my money for over 6 weeks and have had the RMA # for a month and still no word .... I want my money refunded ...HOW DO I DO THAT ..ANYONE KNOW ?? I have been... Read more

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  • Jun 24
  • Auctions and Internet Stores
  • Oklahoma City, Oklahoma
  • Watch
  • 38

I have bought a watch on and it came in a different color. I contacted the customer support immediately and was provided with details how to return my watch. They claimed that every piece has to match the description and apologized that mine didn’t. Thus I received the details how to return the watch and the authorization for return. I took some photos in a good light, so I would have... Read more

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